Please allow up to 3 business days to fulfill and process your order. We typically ship out orders on Mondays & Thursdays.
All of our packages are shipped using USPS, unless otherwise specified. Once the carrier picks up the package, it typically takes 3-5 business days to receive your order depending on location.
Northeast and Mid-Atlantic orders may take 2-3 days to arrive via priority mail. Mid-West and West Coast orders typically take 1-2 days.
First Class Mail may be used for smaller packages (under 1 lb) and should arrive in 3 - 5 business days.
An email notification with tracking information will be sent to you when your packages have shipped. If you have not received one within 3 business days of placing your order, please check your Spam/Junk folder and then contact us with your order number to get an update.
Due to the nature of our products, we prefer not ship to PO Box addresses or courier companies. Customers who choose to use these addresses do so at their own risk.
Safeyya's Kitchen is not responsible for delayed, unclaimed, undelivered, or returned orders due to incorrect or undeliverable addresses. We are not responsible for delays caused by UPS, USPS or Fed Ex due to weather or other causes that are outside of our control.
Please note that we cannot be held responsible for packages once they are marked as delivered. We are unfortunately not able to replace packages that are stolen.